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Conflict is an inevitable part of workplace dynamics, and as union members, it's crucial for you to develop effective conflict resolution skills. LD 20A is designed to provide you as a union member with the necessary knowledge and strategies to effectively manage and resolve conflicts in your respective workplace(s). Key course concepts include knowledge surrounding different conflict resolution approaches, techniques for effective communication, negotiation skills, and strategies for promoting collaboration and fostering union-management relations. Participants will learn the types of harassment, how harassment is defined in the Saskatchewan Employment Act and The Saskatchewan Human Rights Code and how they are applicable in unionized work environments.

Prerequisites: Learning Development 10 and 11 and you must take the courses 20A, 20B and 20C in sequential order. Priority will be given to SGEU stewards.

Length: 2 days (16 hours)

About the course name: This course was previously called Learning Development 20A: Grievance Handling. The name and content has changed as of 2024.

To register, please complete the form below. A copy of your submission will be emailed to you.

Note: If you are registering for a course that is offered in-person, please select the course location closest to you.